Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer free shipping for all orders above $350 and charge $20 for all orders below the given amount.

Which payment methods are accepted in the Online Shop?

We have several methods of payment. You’ll always find them when you’re about checking out.

How long will delivery take?

Delivery takes a maximum of 3-5 working days.

How do I know I'll get what I ordered?

A tracking number will be sent to you after purchase has been completed and the package successfully registered for shipping. You’ll use the tracking number to monitor the package till it gets to your location.

What exactly happens after ordering?

Sit home, relax, wait for your amazing cigars. I believe you’ll be coming back as a regular customer and with friends.

Send us an email

info@galvestoncigars.com